Compliance hub
Grievance Redressal
Draft — pending compliance review
Bracketed items (like [SEBI Registration No.]) are placeholders until finalized with our compliance officer and legal counsel. Nothing on this page should be relied on as final until those brackets are replaced with confirmed details.
1. Talk to us first
Most issues can be resolved directly. Email us at support@psfintech.in with your account email and a description of the issue.
Grievance officer
[Name — pending] · [email — pending] · [phone — pending]
2. Timelines
| Stage | Timeline |
|---|---|
| Acknowledgement | Within [pending] working days |
| Resolution | Within [pending] working days |
3. If we don't resolve it in time
If your complaint isn't resolved to your satisfaction within the timelines above, you can escalate it directly to SEBI:
- SEBI SCORES (SEBI Complaints Redress System) — scores.sebi.gov.in
- SMART ODR (Securities Market Approach for Resolution Through ODR) — smartodr.in, for online dispute resolution.
See also our Investor Charter for your rights as an investor and what we expect from you in turn.